1. Preventative Measures: Spray your boots when they’re clean and dry. Use a protective spray, such as Jason Markk Repel. This will protect your boots from liquids and stains.

2. Clean: Remove Marks and Revive Suede. Use a spot cleaner and brush, such as this one from Jason Markk.

3. Give Them a Rest. Don’t wear the same pair of shoes everyday. Leather needs a day off here and there to breath.

4. Store Them Properly. Bad for leather: direct sunlight, moisture and heat.So keep them covered, cool and dry.

5. Avoid Salt. Salt is terrible for leather and should be cleaned off as soon as possible.

Shipping

Standard: 3-5 business days (free)
2-Day: 2 business days for orders placed before 1 PM EST ($20)
Next Day: 1 business day for orders placed before 1 PM EST ($30)

International: UPS Worldwide Expedited ($35)

Packages ship within 24 hours of placing an order on weekdays. All orders placed on the weekend will be shipped the next business day.

Returns

Returns within the United States are free. Please be kind and only return shoes that have been tried on indoors and don't show signs of wear. Please include the original shoe box and shoe bags.

Email us at hello@rakoh.com and we'll be happy to assist you.

Rakoh shoes fit true to size. If you're in between sizes, we recommend sizing up.

Women's Size Conversion EU to US:

36 - 6

37 - 7

38 - 8

39 - 9

40 - 10

41 - 11

Men's Size Conversion EU to US:

40 - 7

41 - 8

42 - 9

43 - 10

44 - 11

45 - 12

46 - 13